Privacy Policy & Terms of Service

Effective Date: June 9, 2026

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Privacy Policy

Effective Date: June 9, 2026

Freedom Trash & Haul ("us," "we," or "our") operates www.freedomtrashandhaul.com (the "Service"). This Privacy Policy explains how we collect, use, and protect personal information when you use our website, request services, contact us, or otherwise interact with Freedom Trash & Haul.

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Definitions

Information Collection & Use

We collect information to provide, schedule, manage, and improve our trash hauling, junk removal, cleanup, debris removal, and related services.

Personal Data

When using our Service or requesting a quote, booking, or consultation, we may ask you to provide certain personally identifiable information, including but not limited to:

We may use this information to contact you about your requested services, provide estimates, schedule appointments, process payments, answer questions, send service updates, and provide customer support.

Usage Data

We may collect information about how our website is accessed and used. This may include your IP address, browser type, browser version, pages visited, time and date of visit, time spent on pages, and other diagnostic data.

Location Data

We may collect and use location information when needed to provide accurate service estimates, determine service availability, dispatch crews, or provide directions to a service location. You may disable location services through your device settings.

Tracking & Cookies

We may use cookies and similar tracking technologies to monitor activity on our website and improve the user experience. Cookies we may use include:

You can instruct your browser to refuse cookies. However, some parts of our website may not function properly without them.

Use of Data

Freedom Trash & Haul may use collected information to:

Legal Basis for Processing

Where applicable, Freedom Trash & Haul may process your personal information because:

Retention of Data

Freedom Trash & Haul will retain Personal Data only as long as necessary for the purposes outlined in this Privacy Policy, including providing services, maintaining business records, resolving disputes, enforcing agreements, and complying with legal obligations.

Transfer of Data

Your information may be transferred to and maintained on computers or systems located outside your city, state, or country, where data protection laws may differ. By submitting your information, you agree to this transfer. Freedom Trash & Haul will take reasonable steps to ensure your information is handled securely and in accordance with this Privacy Policy.

Disclosure of Data

Freedom Trash & Haul may disclose your Personal Data when necessary to:

We do not sell your personal information.

Security of Data

The security of your information is important to us. We use commercially reasonable methods to protect your Personal Data. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

Your Data Protection Rights

Depending on your location, you may have rights regarding your personal information, including:

To exercise these rights, please contact us using the information listed below.

Service Providers

We may work with third-party companies and individuals to help provide our services, operate our website, process payments, manage scheduling, provide analytics, or assist with marketing. These third parties may access Personal Data only to perform tasks on our behalf and are not authorized to use it for other purposes.

Analytics

We may use third-party analytics services, such as Google Analytics, to help us understand how visitors use our website and improve our services. These services may collect information such as website traffic, pages visited, and user behavior.

Payments

We may use third-party payment processors to handle payments securely. We do not store full payment card details on our own systems unless required for business or legal purposes and handled through secure systems. Payment processors may include Stripe, Square, or other secure payment platforms. Payment information is handled according to the privacy policies and security practices of the payment processor used.

Links to Other Websites

Our website may contain links to third-party websites that are not operated by Freedom Trash & Haul. We are not responsible for the content, privacy policies, or practices of third-party websites.

Children's Privacy

Our Service is not intended for anyone under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If you believe a child has provided us with Personal Data, please contact us so we can remove the information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. You are encouraged to review this Privacy Policy periodically.


Terms of Service

Effective Date: June 9, 2026

By accessing or using the services provided by Freedom Trash & Haul, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.

Use of Services

Freedom Trash & Haul provides trash hauling, junk removal, cleanup, debris removal, and related hauling services throughout Central Oregon and surrounding areas. You agree to use our services only for lawful purposes and in accordance with these terms. You agree not to request services involving illegal, hazardous, restricted, or prohibited materials unless specifically disclosed and accepted by Freedom Trash & Haul in advance.

Service Estimates

Quotes or estimates may be provided based on the information, photos, or descriptions submitted by the customer. Final pricing may vary based on actual load size, labor required, disposal fees, location, accessibility, material type, weight, or other job-specific conditions. Freedom Trash & Haul reserves the right to adjust pricing before beginning work if the actual scope of service differs from the original request.

Customer Responsibilities

Customers are responsible for providing accurate service information, including service address, access instructions, item descriptions, and any known hazards. Customers must ensure that Freedom Trash & Haul has permission to access the property or remove the requested items. Customers are responsible for identifying items that should not be removed.

Prohibited or Restricted Items

Freedom Trash & Haul may refuse to remove certain items, including but not limited to:

Additional restrictions may apply depending on disposal facility rules and applicable regulations.

Service Availability

Freedom Trash & Haul strives to provide reliable and timely service. However, we do not guarantee uninterrupted availability. Service may be delayed, rescheduled, or unavailable due to weather, traffic, staffing, equipment issues, disposal facility closures, safety concerns, or other circumstances beyond our control.

Payment Terms

Payment terms are established at the time of booking, estimate, invoice, or service agreement. All fees are due as stated. Freedom Trash & Haul reserves the right to require deposits, collect payment before or after service, charge late fees where permitted, or suspend services for non-payment.

Cancellations and Rescheduling

Customers should notify Freedom Trash & Haul as soon as possible if they need to cancel or reschedule service. Cancellation fees may apply if a crew has already been dispatched or if the cancellation occurs after a stated deadline.

Property Access and Damage

Freedom Trash & Haul will use reasonable care while performing services. However, customers acknowledge that hauling and removal work may involve moving heavy, bulky, or awkward items. Freedom Trash & Haul is not responsible for damage caused by pre-existing conditions, limited access, unsafe areas, improperly secured items, or customer-directed removal of items from difficult locations.

Intellectual Property

All content on our website and marketing materials, including text, graphics, logos, images, and designs, is the property of Freedom Trash & Haul or its respective owners and is protected by applicable intellectual property laws.

Limitation of Liability

To the fullest extent permitted by law, Freedom Trash & Haul shall not be liable for indirect, incidental, special, consequential, or punitive damages resulting from your use of our website or services. Our total liability for any claim related to our services shall not exceed the amount paid by the customer for the specific service giving rise to the claim.

Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of Oregon, without regard to its conflict of law provisions.

Changes to Terms

Freedom Trash & Haul reserves the right to modify these Terms of Service at any time. Updated terms will be posted on our website. Continued use of our website or services after changes are posted constitutes acceptance of the revised terms.

Contact Us

If you have any questions about this Privacy Policy or Terms of Service, please contact us:

Freedom Trash and Haul

📧 Info@freedomtrashandhaul.com

📞 (541) 675-1775

🌐 www.freedomtrashandhaul.com

📍 Service Area: Central Oregon and surrounding areas